My Oracle Support Banner

Populating the To: field When Executing F9 Using a Calculated Field. (Doc ID 506535.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Email Response - Version 7.5.2.100 [15252] and later
Siebel eCommunications eMail Response - Version 7.5.2.100 SIA [15252] and later
Information in this document applies to any platform.

Symptoms

I have created a calculated field on the Service Request which contains an email address. Everything is fine there. What I would like to able to do is when a user selects F9 and the window pops up to choose who to send the email to, I need one of the options to be the value in the calculated field. Or default the To: to always be this value. How is this accomplished?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Message 1
 Message 2

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.