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ARCHIVED eEvents throws error when registering for an event where status is "pending" (Doc ID 507527.1)

Last updated on JANUARY 29, 2020

Applies to:

Siebel CRM - Version 7.5.2.212 [16063] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.5.2.212 [16063]

Database: Oracle 8.1.7.4

Application Server OS: Microsoft Windows 2000 Server SP 2

Database Server OS: Sun Solaris 8



This document was previously published as Siebel SR 38-982138851.

Symptoms

When a user is registered for an event with the status of "Pending", and that same user tries to register for the same event through the eEvents web site, he gets the following error:

"Error[0]: This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record."

Is there anyway to give a more meaningful error, or have some error handling that would react in a more user-friendly way to this circumstance? I know the users would not know what to do with this.

I have attached a screen shot as well.

Thank you,

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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