International Phone Number Formatting (Doc ID 507541.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Siebel Tools - Version 7.5.3.4 [16180] and later
z*OBSOLETE: Microsoft Windows 2000
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: IBM AIX 5L 5.1

This document was previously published as Siebel SR 38-1269895191.


Checked for relevance on "01-Feb-2017"

Symptoms

As per Bookshelf, add a '+' in front for international numbers for fields DTYPE_PHONE. Siebel deactivates the US format and any required format can be entered. But when the user enters international number "+3(34)3433444", steps off the record, then one of the parentheses disappears. It displays as "+334)3433444". This also happens for +4 numbers. But for the others it seems to work fine.

Cause

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