Calendar Activity Alarm: Alarm Do Not Pop Up / Creator Receives Alarm After Reassigned (Doc ID 507568.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 7.5.2.214 [16066] and later
Information in this document applies to any platform.
Product Release: V7 (Enterprise)
Version: 7.5.2.214 [16066]

**** Reviewed for currency on 17th November 2014 ****

Symptoms

If an activity is created with an alarm for the logged in user, the user does not see the alarm within a certain time frame.

If an activity is created with an alarm and then assigned to another user, the new owner does not receive the alarm pop-up, unless the user logs out and then logs back into the application.

In addition, the original user still receives the pop-up alarm, even though they are no longer the owner. 

Cause

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