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EAI Siebel Adapter and Pre Default Value on user key field at upsert time. SBL-EAI-04397 (Doc ID 508415.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel CRM - Version 7.5.3 SIA [16157] and later
Siebel System Software - Version 7.5.3 [16157] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3 [16157]
Database: Oracle 8.1.7.2
Application Server OS: Microsoft Windows 2000 Server SP 2
Database Server OS: Microsoft Windows 2000 Server SP 2

This document was previously published as Siebel SR 38-1057386131.



Symptoms

The following error was being reported by the EAI Siebel Adapter when the incoming message did not contain a value for the <SerialNumber> in a custom Integration Object

SBL-EAI-04397 No user key can be used for the Integration Component instance "xyz"



There was a Pre Default Value on the associated Business Component Field, but this did not effect the result.

Cause

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In this Document
Symptoms
Cause
Solution

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