Siebel EAI Adapter Updating Field To NULL When An Empty Tag Is Passed

(Doc ID 509547.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel System Software - Version 7.5.3.3 [16172] and later
Siebel CRM - Version 7.5.3 SIA [16157] and later
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise)
Version: 7.5.3.3 [16172]
Database: IBM DB2 7.2 FixPack 3SA
Application Server OS: IBM AIX 5L 5.1
Database Server OS: IBM AIX 5L 5.1

This document was previously published as Siebel SR 38-1308778391.
***Checked for relevance on 24-AUG-2012***


Symptoms

EAI Siebel Adapter updates fields to NULL when an empty tag is passed (For Update transactions).

A customer had a requirement that empty tags be ignored instead.

Cause

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