SCBroker Processing Wrong URL (Doc ID 509639.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.8.2.1 SIA [19216] to 8.1.1.4 SIA [21225] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.8.2.1 [19216] Fin Svcs
Database: IBM DB2 8
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

Symptoms

 

Customer has a business-portal with excessive functionality that rely on Siebel amongst other solutions. In this case, Siebel authenticate the users and use Siebel business logic to present information to our customers.

Connection to Siebel was using standard connect string: siebel.TCPIP.none.none/1.1.1.1/SESP/FINSObjMgr_enu

The SCBroker handling the request fails with the following error:

SCBroker    ScbInfo    3    0    2006-09-28 20:42:37    Processing url: http://1.1.1.1:2321/sesp/finsobjmgr_/rr

GenericLog    GenericError    1    0    2006-09-28 20:42:37    (scbcomp.cpp (399) err=7100008 sys=0) SBL-SCB-00008: Component (finsobjmgr_) is unavailable on this server.

Notice the /rr at the end of the URL.


Connected tests to another server with a working SCBroker shows following :

SCBroker    ScbInfo    3    0    2006-09-28 20:36:50    Processing url: http://MSTGJKFAP:2321/sesp/finsobjmgr_enu

SCBroker    ScbDetail    4    0    2006-09-28 20:36:50    status for component 1, active=True, pid=20728, activetasks=10

SCBroker    ScbDetail    4    0    2006-09-28 20:36:50    transferred socket 1860 to pipe SEBL_1_20728

SCBroker    ScbInfo    3    0    2006-09-28 20:36:50    enterprise=sesp    component=finsobjmgr_enu    cookie=!-1.-1

SCBroker    ScbInfo    3    0    2006-09-28 20:36:50    recd msg :
          POST http://MSTGJKFA1:2321/sesp/finsobjmgr_enu HTTP/1.1

Host: MSTGJKFAPP41

Content-Type: Application/octet-stream

Content-Length: 104

X-Siebel-Digest: bm+ABbRsPDNHtDTCxljKUMvMyZE=

Notice the /rr at the end of the URL is not existing.

Cause

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