High Memory Consumption of Workflow Monitor Agent in Production (Doc ID 509800.1)

Last updated on OCTOBER 24, 2016

Applies to:

Siebel Workflow - Version 7.5.3.9 [16194] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.5.3.9 [16194]

Database: Oracle 9.2.0.5

Application Server OS: Microsoft Windows 2000 Advanced Server SP 4

Database Server OS: HP-UX 11.11


Checked for relevance on 22 July 2013

This document was previously published as Siebel SR 38-2193895290.

Symptoms

The memory consumption for the WF Monitor Agent running a policy program is growing at a rapid pace and not releasing any forcing us to have to recycle the component. I will attach the performance log to the FTP site called app-dqnw-013_perf_log.dbg.

Details:
I have included a .sf and xml to provide you the details.
Issue.sif has the workflow policy programs from the repository.
We have a policy based on the S_EVT_MAIL.X_SEQ_NUM_FLG. This policy is attached to a Monitor Agent. The monitor agent only processes this particular policy. The policy runs two workflow policy programs.


The critical workflow monitor agent parameters are as follows:
Sleep Time parameter is 10.
Action Interval parameter is 10.

I have attached a spreadsheet with all of the parameters.

The Policy is triggered by the BOECOM Create and Update workflow process.

Cause

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