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Export Popup (Doc ID 509852.1)

Last updated on JANUARY 03, 2020

Applies to:

Siebel Data Quality - Version 7.8.2.6 SIA [19230] and later
Siebel CRM - Version 7.8.2.6 SIA [19230] and later
Information in this document applies to any platform.
Version: 7.8.2.6 [19230] Com/Med

Database: Oracle 10.2.0.3

Application Server OS: Microsoft Windows 2003 Server SP2

Database Server OS: IBM AIX 5L 5.3



This document was previously published as Siebel SR 38-3506368591.

Symptoms

Hi have question/problem regarding export functionality.

The thing is as follows:
when users makes big export (number of records is > 1000) then Export popup window is refreshed for every 1000 records.
Problem happens when this causes other application to loose focus.

E.g.
User wants to make big export, that could be time consuming.
User starts export, but at that time opens some other application, e.g. Outlook.
However each 1000 records export popup window is refreshed and ativated causing focus being lost from Outlook.
This results in the behaviour that user has to click on it for every 1000 records.

I've created the WebEx clip ExportPopup.wrf with the behaviour described, it's a little bit too flickering, but you can easily reproduce the same in Vanilla.
Just go to some view where the number of records is > 1000 e.g. All Activities, start the export and swith to Outlook.
Outlook will be interuppted (loose focus) each 1000 records.

Is it possible to change this behaviour?
E.g. it there any workaround for export to execute in background w/o refresh and popup every 1000 records.
Or is there at least way to change the interval, e.g. so that refresh and Siebel Application activation would happen only on Export finish?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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