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ARCHIVED Not ready reason codes do not display in correct order. (Doc ID 511745.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel CTI - Version 7.5.3 [16157] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.5.3 [16157]

Database: IBM DB2 7.2 FixPack 3sa

Application Server OS: Microsoft Windows 2000 Server SP 3

Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-1221335255.


In the LOVs, the Order for the REASON_CODE type is populated, 1-13. But when the not ready reason code box pops open, the codes are displayed in alpha order. How do I apply the order specified in the LOVs? Our go live date is next week so a quick response would be greatly appreciated.




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