Siebel Server Scheduler Startup & Failure

(Doc ID 512085.1)

Last updated on FEBRUARY 07, 2015

Applies to:

Siebel System Software - Version 7.5.3.1 [16161] to 8.2.2.1 SIA[23012] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Professional)
Version: 7.5.3.15 [16279]
Database: IBM DB2 8.1
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: IBM AIX 5L 5.1

This document was previously published as Siebel SR 38-3200626371.


Symptoms

SBL-SMI-00034

Recently, we began to notice that Siebel Server Scheduler was starting up and failing every minute. Since this time it has never gone away and the Siebel Server Scheduler component appears to start/fail every minute indefinitely. We are unsure of the impact of this component failing.

BEFORE 3:52PM, 10/26/2006 we would receive only this message and only when we had just restarted the environment:
ServerLog    ProcessCreate    1    2006-10-25 09:26:01    Created server process (OS pid = 5124) for Siebel Server Scheduler with task id 77975

AFTER 3:52PM, 10/26/2006 we began getting the above message but with an error directly after it and it would occur every minute:
ServerLog    ProcessCreate    1    2006-11-11 04:30:53    Created server process (OS pid = 4776) for Siebel Server Scheduler with task id 50426ServerLog
ProcessExit    1    2006-11-11 04:30:53    <NoCompName>    50426     

SBL-SMI-00034   Process exited with error - Internal: Error %1 reading a message from the client

Note: These errors are coming from the Enteprise log on one of our Siebel servers.

To help trouble-shooting, I have attached the following files: 1) A before and after Enterprise log. 2) A before and after siebns.dat file. 3) A few samples of the SiebSrvr.logs that get created when the Siebel Server Schedule is failing.

Questions: 1) Could you provide more background on what the Siebel Server Scheduler does? Note: we looked at various documentation and only got a very short explaination. 2) What is the impact of this component failing? 3) Do you have any ideas what would have caused this behaivor?




Cause

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