Parallel Load of Several Campaigns Fails (Doc ID 514188.1)

Last updated on JULY 10, 2017

Applies to:

Siebel Campaigns - Version 7.7.2 [18325] and later
Siebel Marketing - Version 7.7.2 [18325] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325] SVE
Database: Microsoft SQL Server 2000 SP3
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2000 Server SP 3

This document was previously published as Siebel SR 38-2513500931.

Symptoms

 If one segment or one segment tree cell is assigned to several campaigns in program flow and users start load of these campaigns in parallel, load fails with following error in the XML file generated in the FS\Marketing\EAI directory :

- <Contact First_spcName="Sabre" Last_spcName="Boris" ErrorMessage="[0] Method 'WriteRecord' of business component 'Marketing Contact' (integration component 'Contact') for record with search specification '[Person UId] = "12757"' returned the following error:"The same values for 'Person UId' already exist. If you would like to enter a new record, please ensure that the field values are unique.(SBL-DAT-00382)"(SBL-EAI-04451) (0x561d)" ErrorSymbol="" Person_spcUId="12757">

 

Cause

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