Scheduled component request not running and remain "ACTIVE".
(Doc ID 515010.1)
Last updated on APRIL 18, 2025
Applies to:
Siebel System Software - Version 7.5.3.7 [16190] and laterz*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3.7 [16190]
Database: Oracle 8.1.7.3
Application Server OS: Microsoft Windows 2000 Advanced Server
Database Server OS: Sun Solaris 2.7
This document was previously published as Siebel SR 38-2499962781.
Symptoms
We have a scheduled component request which has been scheduled to run daily. It has been running correctly from November 2004 (when it was first set up) until August 6 2005. From Aug 7, 2005, it is not running automatically any more. I am able to manually submit a component request for the Workflow Batch Process Manager and the task completes without error. But the scheduled request never completes.
A Component Job Definition exists for this job, and I have verified it is Enabled.
The status of the Repeating Component Request is Active. However, the status of the request on the "Repeating Component Request Status" tab is reported as "Active", not "Queued".
We have another scheduled component request which has been set up in November 2004. That is running fine.
Your help with diagnosing and fixing this issue will be appreicated!!
Thanks!!
Cause
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In this Document
Symptoms |
Cause |
Solution |