Adding and Deleting the Same Child Product Results in Two Line Items, One With Action Code = Delete and One With Action Code = Add (Doc ID 515399.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 7.7.2 SIA [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325] DEU Com/Med
Database: Oracle 9.2.0.6
Application Server OS: Sun Solaris 9
Database Server OS: HP-UX 11i

This document was previously published as Siebel SR 38-2000320971.
*** Checked for Currency 12.10.2012 *** Volker, seen with 8.1.1.4 as well


Symptoms

When modifying an asset and deleting a child product and adding it again in the same eConfigurator session and hit the Done Button two line items for the child product are generated, one with Action Code = Delete and one with Action Code = Add.  Users expected only one line with Action Code = "-" because the product has not been changed.

Cause

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