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Siebel EOL (via EAI) interface problem -ARCHIVED (Doc ID 515862.1)

Last updated on DECEMBER 01, 2019

Applies to:

Siebel System Software - Version FINS [14162] and later
z*OBSOLETE: Microsoft Windows 2000
Version: [14162] Fin Svcs

Database: IBM DB2 7.2 FixPack 3SA

Application Server OS: Microsoft Windows 2000 Server

Database Server OS: IBM OS/390

This document was previously published as Siebel SR 38-1054376101.


We are currently resolving a problem with processing of the Web-initiated Service Requests generated by our company website ( which are routinely passed to Siebel. When the transactions get passed to Siebel, the resulting queries return millions of records (only 1 record/client is expected). This is causing our database to hang, unless we shut down our website.




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