Assignment Manager - Automate Release Rules (Doc ID 516775.1)

Last updated on MAY 16, 2016

Applies to:

Siebel Assignment Manager - Version 7.8.2.3 [19221] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.8.2.3 [19221]
Database: Oracle 9.2.0.6
Application Server OS: Sun Solaris 10
Database Server OS: Sun Solaris 10

This document was previously published as Siebel SR 38-3317799211.

***Checked for relevance on 31-MAY-2013***
***Checked for relevance on 16-MAY-2016***

Symptoms

Customer had an issue related to "Release" button of Assignment Manager Screen:

New Partner Organizations are created in Siebel via nightly feed from the data warehouse. After this feed we have batch assignment running on the various entities such as Account,Contact, Promotion etc which should also consider these new Organizations for assignment purpose.

But unless we hit the “Release” button the cache file is not refreshed for these New Organizations to be considered as Candidates for the rules. This is also for rules where we have used "All Organizations". Since this is daily job it is not possible for someone to manually hit Release button everyday after the feed.

Is there any workaround suggested for this?

We are thinking of a Scheduled WF that would invoke the method behind this Release button through script. But we get the error:

"SBL_DAT_00322-The Specialized method 'ShowPopup' is not supported on Business Component 'Assignment Group'..."

Cause

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