Multi-Value Group (MVG) Fields Do Not Pop Up in Query Mode (Doc ID 517019.1)

Last updated on MAY 16, 2016

Applies to:

Siebel CRM - Version 7.5.3 SIA [16157] to 8.1.1.14 [IP2014] [Release V7 to V8]
All Platforms
*** Checked for relevance on 13-Fri-2013 ***

Symptoms

High Interactivity and Open UI:

It was reported that when querying for records, the pop up applet for Multi-Value Group (MVG) fields could not be invoked.

When the user clicks on the Query button to start a query, and then clicks on any one of the Pick Applet or MVG applet buttons (e.g., the Account Pick Applet, Account Team Pick Applet or Sales Team Pick Applet), the Pick Applet it is not invoked for further selection (when in query mode).

An example of this is shown below:


Cause

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