My Oracle Support Banner

Siebel CTI Toolbar freeze using Cisco Load Balancer for Siebel Web Servers (Doc ID 517276.1)

Last updated on OCTOBER 28, 2019

Applies to:

Siebel CTI - Version SIA [16180] to 8.1.1 [21112] [Release V7 to V8]
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise)
Version: [16180] Fin Svcs
Database: IBM DB2 8.1 FixPack 3
Application Server OS: IBM AIX 5L 5.1
Database Server OS: IBM AIX 5L 5.1

***Checked for relevance on 08-July-2013***


We are having some issues in production.

We are experiencing an intermittent failure of CTI screen pop capabilities. We are running Siebel 7.5.3 on AIX. We are also running Cisco ICM 4.6.2 with CTI/OS on Windows. The Siebel Comm. Server is Windows. We have several load balancing and fault tolerant components.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.