Last updated on MARCH 02, 2017
Applies to:Siebel CTI - Version 18.104.22.168 SIA  to 8.1.1  [Release V7 to V8]
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise)
Version: 22.214.171.124  Fin Svcs
Database: IBM DB2 8.1 FixPack 3
Application Server OS: IBM AIX 5L 5.1
Database Server OS: IBM AIX 5L 5.1
***Checked for relevance on 08-July-2013***
We are having some issues in production.
We are experiencing an intermittent failure of CTI screen pop capabilities. We are running Siebel 7.5.3 on AIX. We are also running Cisco ICM 4.6.2 with CTI/OS on Windows. The Siebel Comm. Server is Windows. We have several load balancing and fault tolerant components.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms