“'End Date' is a required field.” error occurred upserting retail objective using Siebel Adapter. (Doc ID 518446.1)

Last updated on AUGUST 16, 2016

Applies to:

Siebel System Software - Version 7.8.2 SIA [19213] and later
Siebel CRM - Version 7.8.2 SIA [19213] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.8.2 [19213] Cons Goods
Database: Oracle 10.1.0.4
Application Server OS: Microsoft Windows 2003 Server
Database Server OS: Microsoft Windows 2003 Server

This document was previously published as Siebel SR 38-2629588551.
***Checked for relevance on 11-NOV-2010***


Symptoms

the following error occurred when the customer invoked the Upsert method on the EAI Siebel Adapter using an integration object based on the Retail Objective bus comp:


“(stepexec.cpp (803)) SBL-BPR-00162: Error invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'Upsert'.
(SBL-BPR-00162)--(SBL-DAT-00498)
Error invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'Upsert'.(SBL-BPR-00162)
--
Required field is missing in instance of Integration Component 'Retail Objective' with the user key '[Organization] = "FRANCE CIGARES" AND [Name] = "A107"': 'End Date' is a required field. Please enter a value for the field.
(SBL-DAT-00498)(SBL-EAI-04389)”



The SiebelMessage included a valid value for End Date.

 

Cause

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