Updating foreign key for new account fails using Integration Object: SBL-DAT-00523, SBL-EAI-04451 (Doc ID 518766.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Symptoms

BACKGROUND::
Account data feeds are received every night and Siebel EAI Adapter is used to UPSERT all these records into Siebel. New and exising Account updates are sent as part of the feed. There are different types of accounts that are fed but we are using only one IO to load the data into siebel. We are multi-org, so wholesaler type of Accounts would be promoted to Organization. The entities that are getting updated are Account, Organization, Position, Business Address, Bill to Address, Ship to Address.  I am using CSV to property set BS and pass the property set to Siebel EAI Adapter.

An IO has been created based on Account Business Object as per following :-

If these association entities are used for an existing Account in Siebel, it also works fine.

Cause

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