Last updated on MARCH 02, 2017
Applies to:Siebel eCommunications eMail Response - Version 22.214.171.124 SIA  and later
Siebel Email Response - Version 126.96.36.199 SIA  and later
Information in this document applies to any platform.
Product Release: V7 (Enterprise)
Version: 188.8.131.52  Auto
Database: Oracle 10.1.0.2
Application Server OS: Microsoft Windows 2003 Server SP2
Database Server OS: Sun Solaris 10
This document was previously published as Siebel SR 38-3412385361.
We have a requirement to send out server based email as below:
The original service request escalator receives the email confirmation when the escalated service request is closed.
The log in Server Administration screen show the job has completed successfully. However, the error shows in the log file as below:
SBL-CSR-00501: Unable to load communications driver. Unable to create a Service object from driver sscmpop3 with channel string POP3SMTP
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