Proposal Errors: Insufficient Memory, Failed to Launch Word Processor, Range.Text, InsertFile
(Doc ID 525055.1)
Last updated on AUGUST 06, 2024
Applies to:
Siebel Proposals - Version 7.5.2.217 [16085] to 8.1.1.3[21219] [Release V7 to V8]Siebel Correspondence - Version 7.5.2.217 [16085] to 8.1.1.3[21219] [Release V7 to V8]
Siebel CRM - Version 15.14 [IP2015] to 15.14 [IP2015] [Release V15]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.2.217 [16085]
Database: Oracle 9.2.0.2
Application Server OS: Microsoft Windows 2000 Advanced Server SP 2
Database Server OS: Sun Solaris 2.7
This document was previously published as Siebel SR 38-1045717941.
Symptoms
Customer encounters errors while generating proposals:
1. "GetActiveDocDispatch: There is insufficient memory. Save the document now."
2. Error occurred in merging component. The component will not be incorporated into the document. *** [Microsoft Word Basic OLE Automation]
InsertFile: You are working without a Word work file and memory is nearly full. Save your work.
*** Error occurred in merging component. The component will not be incorporated into the document. *** [Microsoft Word Basic OLE Automation]
Range.Text: This method or property is not available because there is a memory or disk problem.
*** Error occurred in opening document *** [Microsoft Word Basic OLE Automation]
FileOpen: The FileOpen command is not available because there is a memory or disk problem.
3. Failed to launch word processor. *** [Microsoft Word Basic OLE Automation]
WdGetHwnd: The wdGetHwnd command is not available because there is a memory or disk problem.
Error occured in merging component. The component will not be incorporated into the document. *** [Microsoft Word Basic OLE Automation]
Insert File: Word could not create the work file. Check the temp environment variable.
Result: proposal is not executed successfully. Document Server requests hang in queued status
Questions:
Customer would like to know how to resolve these errors
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |