All Across My Organization views only showing primary organizations (Doc ID 525505.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.7.2.2 SIA [18356] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.7.2.2 [18356] Com/Med
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-2010964387.
Checked for Relevance on 22-Nov-2012.


Symptoms

While implementing multiple organization visibility to Account and Opportunities, an issue occurred with the All Across My Organisation views (with Sub Organisation visibility type) as they only show records in the hierarchy where the Organisation is the primary of the account or opportunity.

The goal is to restrict visibility to partner opportunities using My Organisation (sub-org) visibility; however, partner opportunities will have both the account and partner organisation associated, and the partner org will not necesarily be the primary.

Cause

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