ASSEMBLY_PORT_ID Problem For Assets loaded with EIM when running AutoMatch (Doc ID 525725.1)

Last updated on JUNE 08, 2017

Applies to:

Siebel eConfigurator - Version 7.7.2.5 SIA [18368] to 8.1.1.11.9 [IP2013] [Release V7 to V8]
HP-UX Itanium
Product Release: V7 (Enterprise)
Version: 7.7.2.5 [18368] CHS Com/Med
Database: Oracle 9.0.1.2
Application Server OS: HP-UX 11.0
Database Server OS: HP-UX 11.0

This document was previously published as Siebel SR 38-2952503327.

Checked for relevance on 07-08-2014

Symptoms

Customer has a 3-tier product hierarchy, which involves 3 products (Root product P1, child product P2, and grandchild product P3), while all the migrated assets are in 2-tier structure. On these migrated assets, P3 is placed on the second tier.

Each time when the eConfigurator is activated for such a migrated asset, a delete action will be applied on the P3 asset.

When customizing the migrated assets, a warning dialog appears before it goes into customization screen. The message is like "pp product -.... ; pp relationship - ...; pp deleted".

How can this be solved?

Cause

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