Last updated on JUNE 08, 2017
Applies to:Siebel eConfigurator - Version 220.127.116.11 SIA  to 18.104.22.168.9 [IP2013] [Release V7 to V8]
Product Release: V7 (Enterprise)
Version: 22.214.171.124  CHS Com/Med
Database: Oracle 126.96.36.199
Application Server OS: HP-UX 11.0
Database Server OS: HP-UX 11.0
This document was previously published as Siebel SR 38-2952503327.
Checked for relevance on 07-08-2014
Customer has a 3-tier product hierarchy, which involves 3 products (Root product P1, child product P2, and grandchild product P3), while all the migrated assets are in 2-tier structure. On these migrated assets, P3 is placed on the second tier.
Each time when the eConfigurator is activated for such a migrated asset, a delete action will be applied on the P3 asset.
When customizing the migrated assets, a warning dialog appears before it goes into customization screen. The message is like "pp product -.... ; pp relationship - ...; pp deleted".
How can this be solved?
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