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The siebel operation fails when changing the status of an activity from Done to Cancelled (Doc ID 525854.1)

Last updated on JULY 21, 2017

Applies to:

Siebel Workflow - Version 7.7.2.1 [18353] and later
Oracle Solaris on SPARC (64-bit)

Symptoms


User received the following error message when trying to change the Activity Status from Done to Cancelled through the workflow process.

Error updating business component at step 'Cancel Old Override Appointments'.(SBL-BPR-00187)--This error is returned when the workflow is executing the Siebel Operation business service.(SBL-BPR-00100)--Either the status value you have selected is not applicable to this activity type, or you must submit this activity using the submit button.(SBL-SIS-00181)Customer was getting this error message While invoking "TELUS Appointment Override Sub Process" WF process

The siebel operation fails when changing the status of an activity from Done to Cancelled




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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