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Siebel iHelp - Views Not available IN Designer - limit of 65536 objects (Doc ID 526820.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel Tools - Version 7.8.2.1 SIA [19216] to 7.8.2.16 SIA [19255] [Release V7]
Oracle Solaris on SPARC (64-bit)

Symptoms

Customer is facing an issue while configuring the iHelp in Sandbox environment [7.8 Fins which is the upgraded version]
The issue is in the Administration - iHelp >> Designer View.Steps to re-produce the issue :
1.Create a new iHelp record and save the record
2.Drag and drop the Start step followed by Step into the designer applet
3.Highlight the Step
4.In the Activate iHelp Applet (at the bottom of the view), pop-open the 'View' field.
The pick applet opens with no records in it.This is the issue as we can't associate any views to the iHelp records

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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