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Unable to generate EIM Interface Tables reports (Doc ID 528285.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.0 [20405] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V8 (Enterprise)
Version: All 8.0.x builds
Database: Oracle
Application Server OS: Microsoft Windows 2000 Professional
Database Server OS: Microsoft Windows 2000 Professional

This document was previously published as Siebel SR 38-3299655161.
***Checked for relevance on 13-Feb-2014***


We installed the Siebel Tools, but when we try to generate an EIM Interface Table report, we get the following error:

"The DLL 'SSCEACTVIEW.DLL' could not be loaded.(SBL-DAT-00170)"

The steps we follow are:
1) Launch Siebel Tools
2) Select "Server" connection
3) Select "EIM Interface Table" object type
4) Query for the "EIM_ACCOUNT" table
5) Chose "Reports" -> "EIM Interface Tables"

Here are the environment details:

Version: 8.0 SIA [20405] ENU
Schema version:
OS where we installed the Siebel Tools: Windows XP Service Pack 2

We already tried to uninstall Siebel Tools, reboot Windows, and install again, but the problem persists.
The same problem happens on 2 different clients.


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In this Document
 Please see Resolving Siebel Error SBL‑DAT‑00170 for further information about this error message.

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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