On Field Update Set BC User Property not triggered for Primary Id Field

(Doc ID 529420.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.5.2.100 [15252] and later
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise)
Version: 7.5.2.100 [15252]
Database: Oracle 8.1.7.4
Application Server OS: IBM AIX 5L 5.1
Database Server OS: IBM AIX 5L 5.1
***Checked for relevance on 05-Oct-2015***

This document was previously published as Siebel SR 38-982950651.


Symptoms

Contact User Key must be based on Last Name, First Name and Account Id Fields.

We have set up a user property "On Field Update Set 8" on Contact "Business Component User Property".

This user property is supposed to be launched when the Primary ID field "Account Id" is updated through MVG Primary flag Feature based on Account MVField .
Person UId field must be populated with "Expr: "[Last Name] + [First Name] + [Account Id]".

This user property is actually not triggered when the update is done on an Account MVField (for a contact).
The same user property has been configured on Last Name and First Name and are working successfully (see On Field Update Set 6 and On Field Update Set 7).

Cause

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