Impossible to Reach Constraint Tab on Admin Product Definition View, Error: Cannot load rule function table. Please check if file system directory for cache file... (SBL-CFG-00183) (Doc ID 530953.1)

Last updated on MARCH 01, 2017

Applies to:

Siebel eConfigurator - Version 7.8.2.4 [19224] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.8.2.4 [19224]
Database: Oracle 9.2.0.5
Application Server OS: Sun Solaris 9
Database Server OS: Sun Solaris 9

This document was previously published as Siebel SR 38-3392775747.
***Checked for relevance on 13-12-2010***
***Checked for relevance on 07-10-2014***

Symptoms

Customer is connected to application in dedicated client (srf in local and db in server) but cannot reach a tab under Administration Product > Product Definitions > Then select a Product Workspace > Constraints.

If they try to open the tab the following message is popped up:
"Cannot load rule function table. Plese check if file system directory for cache file is valid or not. Please contact your system administrator.(SBL-CFG-00183)"


--> Attachments are working correctly and are handled via File System Manager component (*FSM*). However the above error message pops up if the user tries to open the Contrain tab in a product definition.

Changes

 The issue has been reproduced internally with the following configuration in the CFG file for the dedicated client:


[ServerDataSrc]
...
FileSystem               = *FSM*
GatewayAddress           = localhost
EnterpriseServer        = ent78
....

[InfraObjMgr]
RequestServerName        = SiebSrvr1

Cause

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