Siebel Outbound Email Issue , error : SMTP server unavailable: 535 5.7.3 Authentication unsuccessful.

(Doc ID 531775.1)

Last updated on JULY 12, 2017

Applies to:

Siebel Email Response - Version SIA [18372] to [IP2013] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Version: [18372] Fin Svcs

Database: Oracle

Application Server OS: Microsoft Windows 2000 Advanced Server

Database Server OS: Sun Solaris 2.7

This document was previously published as Siebel SR 38-3157631361.


We just upgraded our production environment from 7.7.1 to Found that our outbound emails are not being sent. I am attaching the log file of comm outbound manager. Could you please help us out to resolve this issue immediately as our this impacts our business.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms