Siebel Outbound Email Issue , error : SMTP server unavailable: 535 5.7.3 Authentication unsuccessful.
(Doc ID 531775.1)
Last updated on FEBRUARY 01, 2023
Applies to:
Siebel Email Response - Version 7.7.2.6 SIA [18372] to 8.1.1.11.6 [IP2013] [Release V7 to V8]z*OBSOLETE: Microsoft Windows 2000
Version: 7.7.2.6 [18372] Fin Svcs
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2000 Advanced Server
Database Server OS: Sun Solaris 2.7
This document was previously published as Siebel SR 38-3157631361.
Symptoms
We just upgraded our production environment from 7.7.1 to 7.7.2.6. Found that our outbound emails are not being sent. I am attaching the log file of comm outbound manager. Could you please help us out to resolve this issue immediately as our this impacts our business.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Message 1 |