Promote To Contact (SIA) : SBL-EAI-04397: No user key can be used for the Integration Component instance 'Personal Address'. (Doc ID 531897.1)

Last updated on AUGUST 11, 2015

Applies to:

Siebel System Software - Version 7.8.2 SIA [19213] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Professional)
Version: 7.8.2 [19213]
Database: Microsoft SQL Server 2000 SP3
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-3178804201.



Symptoms

The “Personal Address” integration component instance contains “User Key 1”
composed of
'Personal Street Address' ;
'Personal State'
'Personal City'
“CM Addr Num”

“CM Addr Num” is not present int the integration component though.

Even after creating and activating the field, when “User Key 1” is active, the following error is observed.

ObjMgrLog Error 1 0 2006-10-23 06:41:54 (adptutils.cpp (1090)) SBL-EAI-04397: No user key can be used for the Integration Component instance 'Personal Address'.



Cause

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