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Outbound Web Service Raises "HTTP Request Error - Status Code 401" (Doc ID 534132.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel System Software - Version 7.5.3 [16157] to 8.1.1 [21112] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Microsoft Windows (32-bit)
Product Release: V7 (Enterprise)
Version: 7.8.2.3 [19221]
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: HP-UX 11.0

This document was previously published as Siebel SR 38-3189300651.


Symptoms

When an outbound web service was called from Siebel, the following error was raised:

HTTP Request Error during 'Submit Data Send HTTP Request': 'Status code - 401' (SBL-EAI-04117).


This same web service was called successfully from other web service clients but failed only when called from Siebel.

Cause

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