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Personalization Elements missing for Response Form Category=ARCHIVE (Doc ID 534212.1)

Last updated on JANUARY 06, 2020

Applies to:

Siebel Campaigns - Version [18361] and later
Siebel Marketing - Version [18361] and later
z*OBSOLETE: Microsoft Windows Server 2003
Version: [18361]

Database: Oracle

Application Server OS: Microsoft Windows 2003 Server SP1

Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-2426821041.


Hi Support,

I've got the One Click Unsub and Forward to Friend Personalization Element missing in the Response Form Personalization Category when creating an Email Offer.

I found some related SRs but was unable to resolve the issue. As indicated in SR 38-108017547, the BC User Properties Email Offer are OK and the values are in the picklist COMM_RESPONSE_TYPE are present (SR 38-1951836357)





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