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Personalization Elements missing for Response Form Category=ARCHIVE (Doc ID 534212.1)

Last updated on JANUARY 06, 2020

Applies to:

Siebel Campaigns - Version 7.7.2.3 [18361] and later
Siebel Marketing - Version 7.7.2.3 [18361] and later
z*OBSOLETE: Microsoft Windows Server 2003
Version: 7.7.2.3 [18361]

Database: Oracle 9.2.0.5

Application Server OS: Microsoft Windows 2003 Server SP1

Database Server OS: Sun Solaris 8



This document was previously published as Siebel SR 38-2426821041.

Symptoms

Hi Support,

I've got the One Click Unsub and Forward to Friend Personalization Element missing in the Response Form Personalization Category when creating an Email Offer.

I found some related SRs but was unable to resolve the issue. As indicated in SR 38-108017547, the BC User Properties Email Offer are OK and the values are in the picklist COMM_RESPONSE_TYPE are present (SR 38-1951836357)

Regards,

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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