SBL-SVR-00026: Unable to allocate shared memory, with Veritas Volume Manager (Doc ID 535163.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.5.2 [15051] and later
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Professional)
Version: 7.8.2 [19213]
Database: Oracle 9.2.0.4
Application Server OS: IBM AIX 5L 5.2
Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-2768753981.


Symptoms

Customer reported the following:

Hi support,

during installation on my development environment, I've had some problem to start the service. I explain what I've done:

- I've created a user named "ssoa" with all permission described in the Installation Guide (chapter "Setting Permissions and Ownership");

- I've installed the Gateway and after started it,

- I've installed a Siebel Enterprise and one Siebel Server .....

but when I try to start it, I receive in the log file the following error :

021 2005-12-23 16:43:53 2005-12-23 16:44:03 +0100 00000009 001 ffff 0001 09 SiebSrvr 426124 1 /product/siebel/siebsrvr/log/SiebSrvr.log 7.8.2 [19213] ENU
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (sissrvr.cpp (2979) err=2000026 sys=17) SBL-SVR-00026: Unable to allocate shared memory.
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (scfsis.cpp (57) err=2000026 sys=0) SBL-SVR-00026: Unable to allocate shared memory.
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (listener.cpp (147) err=2000026 sys=0) SBL-SVR-00026: Unable to allocate shared memory.
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (lstnsvc.cpp (101) err=2000026 sys=0) SBL-SVR-00026: Unable to allocate shared memory.
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (scisvc.cpp (1225) err=2001045 sys=0) SBL-SVR-01045: No components are configured.
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (scfsis.cpp (166) err=2000005 sys=0) SBL-SVR-00005: Stale or invalid Task handle
GenericLog    GenericError    1    0    2005-12-23 16:43:53    (scfsis.cpp (41) err=2000029 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.
GenericLog    GenericError    1    0    2005-12-23 16:44:03    (siebsvc.cpp (221) err=2000026 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

I think to have correctly followed how much described in the document "Troubleshooting Steps 24: Siebel Server Administration Troubleshooting Guide"  (Doc ID 477442.1).

Cause

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