How to avoid error message: SBL-CSR-00418 Communication: User is not associated with any communication configuration in the database (Doc ID 536303.1)

Last updated on JANUARY 22, 2017

Applies to:

Siebel CTI - Version 7.5.3.11 [16199] and later
Oracle Solaris on SPARC (64-bit)
This document was previously published as Siebel SR 38-2629588631.
***Reviewed for Relevance 11-Nov-2012***

Symptoms

In some SComm_<USERNAME>.log files is shown an error like:

DEBUG:Failed on invoking InitConfig in Comm. Server Svc., err=?, msg=Kommunikation: Der Benutzer ist keiner Kommunikationskonfiguration in der Datenbank zugeordnet.(SBL-CSR-00418), input= 

The message in English is "SBL-CSR-00418 Communication: User is not associated with any communication configuration in the database."

How can we avoid the SComm.log and the error message been generated for NO Siebel CTI users?

Cause

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