Auto Attachment for Service Requests when they are created by an incoming email

(Doc ID 536439.1)

Last updated on SEPTEMBER 03, 2014

Applies to:

Siebel eCommunications eMail Response - Version 7.8.2 SIA [19213] and later
Siebel Email Response - Version 7.8.2 [19213] and later
Information in this document applies to any platform.
Product Release: V7 (Enterprise)
Version: 7.8.2 [19213]

***Checked for relevance on 09-Sep-2014***



Goal

To fix the case if the message body is more than 16K, the value is truncated up to 16K size and stored in the Notes field (the rest is lost).

Solution

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