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Customized View Web Templates deleted by the Siebel upgrade - The “Migrate ICL Objects to Standard” utility is not correctly identifying “Within Lag Time” objects (Doc ID 537141.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel System Software - Version 7.7.2 [18325] to 7.8.2.1 [19216] [Release V7]
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Professional)
Version: 7.8.2 [19213]
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2003 Server
Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-2507894072.

***Checked for relevance on 07-Nov-2012***

Symptoms

Customer reported the following:

The current problem we have with the Siebel upgrade to version 7.8.2 is some how caused by executing the different steps in the Upgrade guide for the Development environment.

Info about the view ‘Sales Home Page View’:

Rep:
- New Siebel Repository: View Web Template: Inactive=False
- Prior Customer Repository: View Web Template: Inactive=True
- Prior V7.X Siebel Repository: View Web Template: Inactive=False

- Siebel Repository (This is the repository used in the compile):
View Web Template:
    - Inactive=True
    - View Web Template Name: Base
     -> Created: 15.12.2000 22:46:09
     -> Last Upd: 15.09.2005 18:20:05 (During the Merge process to Siebel version 7.8.2)


Using Tools connected to the TEST Server (version 7.7.2):

View Web Template names (there are two templates):
- Base: Inactive=False     -> Created during the upgrade to Siebel version 7.7.2 in October 2004
- ‘Base –UPG’: Inactive=True -> Created: 15.12.2000 22:46:09 (We started with version 7.5.3 in December 2003)

It seems to me that the cause of this problem is that it is the View Web Template ‘Base –UPG’ that has changed name to Base, but it is Inactive. The create timestamp is equal.
We used the ICL option when we upgraded to Siebel version 7.7.2 .

In the ‘Prior Customer Repository’, there is 2526 View Web Template that is Inactive.

What is the recommended solution to fix this problem?

Is there other important information in the merge.txt file?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 

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