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No user key can be used for the Integration Component instance 'Contact'.(SBL-EAI-04397) (Doc ID 537269.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel Universal Customer Master - Version 7.8.1.1 [19044] and later
z*OBSOLETE: Microsoft Windows 2000
 
Product Release: V7 (Enterprise)
Version: 7.8.1.1 [19044]
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Server
Database Server OS: Microsoft Windows 2000 Server

This document was previously published as Siebel SR 38-2139753541.


Symptoms

executing ‘UCM Contact Batch Data Management Workflow’ in UCM application 7.8.1 and getting the following error at the step ‘Process NoMatch’:

ObjMgrLog Error 1 0 2005-06-17 15:37:03 (adptutils.cpp (1066)) SBL-EAI-04397: No user key can be used for the Integration Component instance 'Contact'.

EAISiebAdpt    EAISiebAdptErr    1    0    2005-06-17 15:37:03    [0] No user key can be used for the Integration Component instance 'Contact'.(SBL-EAI-04397) (IDS_ERR_EAI_SA_NO_USERKEY)



Cause

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In this Document
Symptoms
Cause
Solution

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