OM crashes SBL-CSR-00102 SBL-SMI-00062 (Doc ID 537725.1)

Last updated on MAY 08, 2017

Applies to:

Siebel System Software - Version 7.8.2.3 SIA [19221] and later
All Platforms
Product Release: V7 (Enterprise) / V8 ( Enterprise )
Version: 7.8.2.3 [19221] Com/Med and later versions of siebel
Information in this document applies to any platform.

This document was previously published as Siebel SR 38-3474473723.



Symptoms

SBL-CSR-00102, SBL-SMI-00062, SBL-GEN-28758, SBL-SCB-00005

- CALL STACK -
siebmtshmw +0xffc00000
sssasos +0x489e = CompCleanup() +0x1f1e
siebmtshmw +0x527e
siebmtshmw +0x20347 = SmiInProcMsgHandler() +0xad7
siebmtshmw +0x22d16 = SmiInProcMsgHandler() +0x34a6
siebmtshmw +0x15a13 = SmiCleanupDetTask() +0xddd3
siebmtshmw +0x16fd7 = GetSmiWorkQObj() +0x1497
siebmtshmw +0xca33 = SmiCleanupDetTask() +0x4df3
sslcosd +0x20f2 = OSDThreadPrivIsInit() +0x1d0
sslcosd +0x217e = OSDThreadPrivIsInit() +0x25c
MSVCR70 +0x412f = beginthreadex() +0xba
kernel32 +0x2608b = GetModuleFileNameA() +0xeb

Cause

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