Quote Line Items error after applying Fix Pack 7.5.3.12 SIA: "An error has occurred picking..." (Doc ID 538245.1)

Last updated on JULY 12, 2017

Applies to:

Siebel Tools - Version 7.5.3.12 SIA [16272] to 15.8 [IP2015] [Release V7 to V15]
Generic Windows

Symptoms

After applying Fix Pack 7.5.3.12 SIA the customer received the following errors in their Siebel application when selecting a product via a pick applet in a quote line items applet:

There was no error however when entering a product name manually in the "Product" field.

This behavior did not occur in their previous environment 7.5.3.2 SIA.

This incorrect behavior also happens with Siebel IP2015.

Changes

 

Cause

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