My Oracle Support Banner

ARCHIVE - Unexpected Behavior With SessionTracking = URLSession (Doc ID 538267.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel System Software - Version 7.5.3 [16157] to 7.5.3.11 [16199] [Release V7]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3.2 [16168]
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Advanced Server SP 3
Database Server OS: IBM AIX 5L 5.1

This document was previously published as Siebel SR 38-1412085251.


Symptoms

Customer reported the following:

We have recently made a change to our eapps.cfg file that enabled "cookie-less" or URL-based sessiontracking. Specifically, we added the following parameter in the [Default] section of the eapps.cfg file:

SessionTracking=URLSession

When we launch the Siebel application, we are able to verify that the _sn parameter is passed as part of the URL string. This is expected behavior. However, when we navigate to our Account Screen we see a "Page Not Found" error. Within a couple of seconds, a second request is sent automatically and the the user is re-directed to the accounts screen and everything is displayed correctly. The error does not seem to occur again even when navigating from view to view.

Please advise us on how to address this problem.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.