Error messages about license key expiration: SBL-DAT-00171: A license key for this software has expired. (Doc ID 538513.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.5.3 [16157] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3.15 [16279] PTB
Database: Oracle 9.2.0.5
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: Red Hat Linux Advanced Server 2.1

This document was previously published as Siebel SR 38-3245123961.

***Checked for relevance on 01-Mar2013***

Symptoms

Customer reported the following:

We are seeing the following message:

ObjMgrLog    Error    4    2007-01-09 09:48:56    (SBL-DAT-00171) A chave de licen´┐Ża deste software expirou.

or:
SBL-DAT-00171: A license key for this software has expired.

In the logs of the components below:

Workflow Process Manager
Smart Answer Manager
Business Integration Manager

Why this message is occurring? How we can stop this message to occur?

Cause

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