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Error in SWSE (SBL-SSM-00044: Virtual host is invalid) (Doc ID 539750.1)

Last updated on DECEMBER 22, 2017

Applies to:

Siebel System Software - Version 7.7.2 [18325] to 16.18 [IP2016] [Release V7 to V16]
Siebel CRM - Version 16.10 [IP2016] to 16.10 [IP2016] [Release V16]
Information in this document applies to any platform.
***Checked for relevance on 22-Dec-2017***

Symptoms

SBL-SSM-00044, SBL-SSM-00006

During benchmark tests to simulate login of numerous users, customer experienced that after reaching one limit, no connections are allowed anymore. (the limit is not the same for each test)

The contengency seems to be at Web Server level, the connection attempt doesn't reach the Siebel Server.

The following error were reported in the SWSE logs:

Code= SBL-SSM-00044: Virtual host is invalid.

Users were also receiving the following error intermittently:

The server you are accessing is either busy or experiencing difficulties. Please close the web browser, start a new one and try logging in again. For further support, please copy and send the full message text to your system administrator.[hh:mm:ss]

Changes

 

Cause

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