Business Service Error Handler throwing error SBL-BPR-00162
Last updated on MARCH 02, 2017
Applies to:
Siebel Tools - Version 7.5.3 SIA [16157] and laterIBM AIX on POWER Systems (64-bit)
Database: IBM DB2/UDB 7.2
Application Server OS: IBM AIX 5L 5.1
Database Server OS: IBM AIX 5L 5.1
This document was previously published as Siebel SR 38-1114463561.
Checked for relevance on 18-Jun-2015.
Symptoms
An error handler to a business service that catches the error and writes it to a log file has been created as follows:
try {
....
TheApplication().RaiseErrorText(nRowId);
.....
}
catch (e)
{
var nRowId = Inputs.GetProperty("Row Id");
var sText = e.errText;
var nCode = e.errCode;
var sMsg = ("For record with Row Id: " + nRowId + " the following error was recieved: ErrorCode " + nCode + " ErrorText: " + sText);
var tm = Clib.localtime(Clib.time());
var dateTime = Clib.rsprintf("%02d_%02d_%02d__%02d_%02d_%02d",tm.tm_mday, tm.tm_mon+1, tm.tm_year % 100 ,tm.tm_hour, tm.tm_min, tm.tm_sec);
var filename = "C:\\Siebel\\" + dateTime + "_" + "BaseBS.log";
var fp = Clib.fopen(filename , "at");
Clib.fputs("\n" + sMsg + "\n\f", fp);
Clib.fclose(fp);
TheApplication().RaiseErrorText(sMsg + fp);
}
....
TheApplication().RaiseErrorText(nRowId);
.....
}
catch (e)
{
var nRowId = Inputs.GetProperty("Row Id");
var sText = e.errText;
var nCode = e.errCode;
var sMsg = ("For record with Row Id: " + nRowId + " the following error was recieved: ErrorCode " + nCode + " ErrorText: " + sText);
var tm = Clib.localtime(Clib.time());
var dateTime = Clib.rsprintf("%02d_%02d_%02d__%02d_%02d_%02d",tm.tm_mday, tm.tm_mon+1, tm.tm_year % 100 ,tm.tm_hour, tm.tm_min, tm.tm_sec);
var filename = "C:\\Siebel\\" + dateTime + "_" + "BaseBS.log";
var fp = Clib.fopen(filename , "at");
Clib.fputs("\n" + sMsg + "\n\f", fp);
Clib.fclose(fp);
TheApplication().RaiseErrorText(sMsg + fp);
}
Two issues were observed with this approach:
1) TheApplication().RaiseErrorText() errors out on the Workflow Process Manager. However, without that line of code, the following error is raised instead: "Number: SBL-BPR-00162 with Text: Error invoking service '%2', method '%3' at step '%1'."
2) The code should loop through for the same instance versus writing a new file each time it fails - is this possible?
Cause
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