Error SBL-CSP-00230 While Finishing a SmartScript That Saves an Attachment to a Business Component (Doc ID 540713.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 7.8.2 [19213] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.8.2 [19213]
Database: Oracle 9.2.0.2
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-2733911625.
***Checked for relevance 22-May-2013***

Symptoms

SBL-CSP-00230

Hallo,
A smart script creates a record in Service Request BC, with the possibility to add an attachment.

If the attachment applet was shown on last page, and user did not choose an attachment, then the error resulted but the record in Service Request BC was created successfully.
As a workaround, one page was added with the question "Do you want to add an attachment?".

When user ticks "Yes" to add attachment, then presses <Next>, then changes their mind and presses <Previous>, unticks the Radio Button, followed by <Next> and <Finish>. then the attached error is again displayed.

This script was also tried:
function Script_PreFinish ()
{
//Define variables

var SRPage;
var SRQuestion;
var SRBC;

//Get the right business component

SRPage=GetPage("CCM End Attachment");
SRQuestion=SRPage.GetQuestion("CCM Attachment?");
if (SRQuestion == "")
{
SRBC=SRQuestion.GetSaveBusComp();
SRBC.UndoRecord();
}

SRBC=null;
    return (ContinueOperation);

}


This failed also.

Cause

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