Last updated on MARCH 02, 2017
Applies to:Siebel SmartScript - Version 7.8.2  and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.8.2 
Database: Oracle 220.127.116.11
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: Sun Solaris 8
This document was previously published as Siebel SR 38-2733911625.
***Checked for relevance 22-May-2013***
A smart script creates a record in Service Request BC, with the possibility to add an attachment.
If the attachment applet was shown on last page, and user did not choose an attachment, then the error resulted but the record in Service Request BC was created successfully.
As a workaround, one page was added with the question "Do you want to add an attachment?".
When user ticks "Yes" to add attachment, then presses <Next>, then changes their mind and presses <Previous>, unticks the Radio Button, followed by <Next> and <Finish>. then the attached error is again displayed.
This script was also tried:
function Script_PreFinish ()
//Get the right business component
SRPage=GetPage("CCM End Attachment");
if (SRQuestion == "")
This failed also.
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