Last updated on DECEMBER 01, 2016
Applies to:Siebel System Software - Version 184.108.40.206 SIA  and later
Siebel CRM - Version 8.0 SIA  and later
Information in this document applies to any platform.
Product Release: V8 (Enterprise)
Version: 8.0 
Database: Oracle 10.1.0.2
Application Server OS: Red Hat Linux 4.0
Database Server OS: Red Hat Linux 4.0
This document was previously published as Siebel SR 38-3414136875.
***Checked for relevance on 07-JAN-2011***
the following behavior was investigated on this SR:
Test # 1 -- Enable fuzzy query and ensure it works for accounts at the object manager e.g: call center object manager.
have 2 records with names "Symphony" and "symphony" -- first upper and first lower respectively.
Query for Symphony (first upper) and ensure 2 records are returned.
Once you know fuzzy query works, proceed to test # 2.
Test #2)Site Map -> administration - Business service -> Simulator EAI Siebel Adapter, Query
OutputIntObjectName : EAI Account
SearchSpec : [Account.Name]='Symphony'
Result : only ONE RECORD.
Fuzzy was never called even though EAI Siebel Adapter was run in the same Object Manager as in Test #1 ,under the same user, all same settings.
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