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Missing Audit Trail records (Doc ID 542543.1)

Last updated on JANUARY 28, 2020

Applies to:

Siebel eAuction - Version 7.0.5.1 [14308] and later
Siebel CRM - Version 7.0.5.1 [14308] and later
Siebel eAdvisor - Version 7.0.5.1 [14308] and later
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Version: 7.0.5.1 [14308]

Database: IBM DB2/UDB 7.2

Application Server OS: IBM AIX 4.3.3

Database Server OS: IBM AIX 4.3.3



Symptoms

We have auditing turned on for all of our Business Components so that we can audit all creates, deletes and some specific field updates.
We are experiencing cases where some deletes are not being audited.

The customer expects to be able to use the audit trail to help in assessing situations when unexpected things happen.
What would cause records to sporadically miss being audited? How can we prevent this from happening?


Cause

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In this Document
Symptoms
Cause
Solution
References

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