Missing Audit Trail records
(Doc ID 542543.1)
Last updated on JANUARY 28, 2020
Applies to:Siebel eAuction - Version 22.214.171.124  and later
Siebel CRM - Version 126.96.36.199  and later
Siebel eAdvisor - Version 188.8.131.52  and later
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Version: 184.108.40.206 
Database: IBM DB2/UDB 7.2
Application Server OS: IBM AIX 4.3.3
Database Server OS: IBM AIX 4.3.3
We have auditing turned on for all of our Business Components so that we can audit all creates, deletes and some specific field updates.
We are experiencing cases where some deletes are not being audited.
The customer expects to be able to use the audit trail to help in assessing situations when unexpected things happen.
What would cause records to sporadically miss being audited? How can we prevent this from happening?
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