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SADMIN cannot log in after installing reports (Doc ID 543368.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel Reports - Version 7.5.2.211 SIA [16061] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.5.2.211 [16061] FIN Fin Svcs

Database: Oracle 8.1.7.4

Application Server OS: Microsoft Windows 2000 Server SP 2

Database Server OS: Microsoft Windows 2000 Server SP 2



This document was previously published as Siebel SR 38-1020239911.

Symptoms

SBL-UIF-00335

When we try to log into the dedicated client installed on the development server machine on which all the servers including the actuate server access component are installed.We get the Error message :"We are unable to process your request. This is most likely because you used the browser BACK or REFRESH button to get to this point".This happens only we login as SADMIN .We are able to login using this client as any other valid User without any problem.

We are also able to login as SADMIN to the same environment from a different machine without any problem.This problem has started occuring on the Development server machine ever since when we installed the JDK,Actuate eReporting Server,Actuate management console,Actuate Active portal and the Actuate Report Server Access as detailed in the Reports Administration Guide..Would you please let us know why this is happening on the client installed on the server machine.

Note that we are able to view the reports both from the Dedicated and the Web clients.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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