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NetChartsServer does not install if Microsoft Windows DEP (Data Execution Prevention) is active (Doc ID 543685.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 8.0 [20405] to 8.1.1 SIA [21111] [Release V8]
z*OBSOLETE: Microsoft Windows Server 2003
Microsoft Windows x64 (64-bit) - Version: 2008 R2
Product Release: V7 (Professional)
Version: 7.8.2.2 [19219]
Database: Microsoft SQL Server 2005
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-3369096821.


Symptoms

The following issue was reported on Windows 2003: When trying to install Siebel version 8.x, I am unable to get the NetchartsServer4.6SiebelEdition.exe to self-extract and prompt me through the installation. The only feedback is that the cursor changes to an hour glass for a fraction of a second and then nothing else happens and no logs are produced.

On Windows 2008 R2, the following error message is displayed when running NetChartsServer4.6SiebelEdition.exe:

 

Cause

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In this Document
Symptoms
Cause
Solution

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