My Oracle Support Banner

File Attachment Opening (Doc ID 543686.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel System Software - Version [18372] and later
z*OBSOLETE: Microsoft Windows Server 2003
Version: [18372]

Database: Oracle

Application Server OS: Microsoft Windows 2003 Server SP1

Database Server OS: IBM AIX 4.3.3

This document was previously published as Siebel SR 38-3480682251.


When opening a Service Request Attachment (hyperlink click) in the 'Service Request Attachment List Applet' we first get a Siebel Popup 'Open File' then when clicking open a 'Windows File Security' popup causing a freeze on this popup so users are unable to open this file unless they firstly minimize the Siebel Application.

Hence , there is 1 side effect when choosing open a second browser window opens and the user has to close this browser window manually. Is there a way to not have this effect?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.