File Attachment Opening
(Doc ID 543686.1)
Last updated on JANUARY 25, 2020
Applies to:Siebel System Software - Version 184.108.40.206  and later
z*OBSOLETE: Microsoft Windows Server 2003
Version: 220.127.116.11 
Database: Oracle 18.104.22.168
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: IBM AIX 4.3.3
This document was previously published as Siebel SR 38-3480682251.
When opening a Service Request Attachment (hyperlink click) in the 'Service Request Attachment List Applet' we first get a Siebel Popup 'Open File' then when clicking open a 'Windows File Security' popup causing a freeze on this popup so users are unable to open this file unless they firstly minimize the Siebel Application.
Hence , there is 1 side effect when choosing open a second browser window opens and the user has to close this browser window manually. Is there a way to not have this effect?
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